As you stand in the checkout lane at your local store with your coupons proudly in your hand, utilizing the savings for the first time, you may have your eyes fixed on the couponers in front of you. With your items out of your cart awaiting the scanner, you probably are noticing as to how quickly and smooth the prior frugal transaction is taking place. Jolting the smoothness of the prior checkout, the register emits a sound unlike the others so to indicate an error; chances are you are starting to get exceedingly nervous. Now that you have gotten to the checkout lane and are next in line, what do you do with coupon rejection; a concept that perhaps you have never before thought about. Breathe.
1. Look for a Favorite Cashier – Chances are you have been a consumer in the store of your choice many times prior, building a reputation with the cashiers that work for the store. While a couple new cashiers come in every two to three months you may already know which cashiers are too slow as well as which have increasingly poor attitudes. You probably have at least one favorite cashier. When you coupon you will want to be checked out by the cashiers you have a good consumer relationship with. I will wait additionally to be checked out by the cashier I find the best since I know her on a personal level. In fact I try to shop during the times I know she is working. If she is not working I know which others are friendly and which to stay clear from; including the new cashiers. Providing that my options are limited to three cashiers that I do not know or if I am shopping within a new store, I attempt to pick the one which appears to be coupon friendly due to the many coupons I have.
2. Choosing a Favorite Cashier – It is important to have a coupon free cashier. I recommend making small talk with the cashiers at all stores you frequent. Small talk will allow you the knowledge of which cashiers are friendly and which are not so. Attempt to obverse their reactions not only to small talk but other large couponing transaction. These two steps will provide a great help when making the choice of a favorite cashier. If you know one at a personal level this provides an allowance that other couponers may not have. You do not need to torment yourself if you do not have to. Favorite cashiers can be accurately chosen based on prior experiences, rated good to bad on a scale of 1-5; the higher being the best experience. The more transactions you have with the group you will develop your own method of choice. Remember that you will want to choose more than one due to work schedules and possible ends to employment.
3. Bad Cashiers – Each store that you visit will have at least one cashier that isn’t so coupon friendly or customer friendly, believe me. While you do not want to discriminate towards people you also do not want to present 75 coupons and enter into a living nightmare. If another register is opened you can easily get into another lane, cashiers do not make commission but a specific pay wage. Do not feel like you have to take the cashier that you dislike the attitudes of because the line is shorter or because she/he is available to check you out.
4. Coupon Denial [Cashier Level] – If your coupon is not taken by the store you are in stay calm and breathe, getting mad and causing a scene will not resolve your issue. There are many reasons that a coupon could be denied; validity, small print, store policy, limitation, product type, product band, restrictions, coupon limits, etc. You should always look over the coupon that is being denied using your first glance to check the physical date, product type, and small print. Request the cashier give you a reason as to why the coupon cannot be tendered. If you believe the coupon is valid, I recommend having a copy of the coupon policy with you to make your claim, speaking rationally and respectfully to the cashier. Inquire that she scan the coupon or run the coupon through the register manually; each coupon will have these manual numbers on their barcodes.
5. Coupon Denial [Manager Level] – If you believe the coupon or coupon stack is valid and you cannot be provided a resolve or if the cashier refuses to manually run the coupon it is the consumers right to speak to the supervisor or to the store’s manager. Stay calm, speak rationally, and behave respectfully when dealing with the manager, also. In the same perspective that the cashier has to answer to the manager, he/she has a higher up to answer to in the power chain for the store. A manager can voice a clear reason why the coupon is denied and also attempt additional resolves to yield a discount. This takes a great deal of time, please do remember time is important; the people in line also should be viewed as being important. In many cases the deduction may not be worth the time, you need to make this choice remembering that the item can always be returned and your receipt credited. In many cases the register may not take the UPC due to a simplistic coupon code error. If you are still denied it is not the end of the world. Walk out of the store with your pride and with your dignity. Do not sweat the small stuff if you cannot justify the additional time it will take to request a manager. Unless these coupons of a high degree of savings I do not bother. Coupons and sales come around again and other stores do exist.
6. Filing a Complaint – Based upon your experience if you feel like you were treated poorly or singled out for the coupon number you had you can always file a complaint. You will need to talk first to the store manager to sort out the differences, I recommend. Do not file false reports nor file reports to the store for childish reasons. Reports are an option if you feel discriminated against and reasons of a equally bad nature; not for 10-cents. I have had to file a complaint before; it is an option but should never be used for revenge. Ensure the cashier violated store employee policy. Do not complain to get something for free. This is not the proper path of free frugality. Filing complaints will result in your name being in the store database, false complaints will end as the story did when the little boy cried wolf.
1. Look for a Favorite Cashier – Chances are you have been a consumer in the store of your choice many times prior, building a reputation with the cashiers that work for the store. While a couple new cashiers come in every two to three months you may already know which cashiers are too slow as well as which have increasingly poor attitudes. You probably have at least one favorite cashier. When you coupon you will want to be checked out by the cashiers you have a good consumer relationship with. I will wait additionally to be checked out by the cashier I find the best since I know her on a personal level. In fact I try to shop during the times I know she is working. If she is not working I know which others are friendly and which to stay clear from; including the new cashiers. Providing that my options are limited to three cashiers that I do not know or if I am shopping within a new store, I attempt to pick the one which appears to be coupon friendly due to the many coupons I have.
2. Choosing a Favorite Cashier – It is important to have a coupon free cashier. I recommend making small talk with the cashiers at all stores you frequent. Small talk will allow you the knowledge of which cashiers are friendly and which are not so. Attempt to obverse their reactions not only to small talk but other large couponing transaction. These two steps will provide a great help when making the choice of a favorite cashier. If you know one at a personal level this provides an allowance that other couponers may not have. You do not need to torment yourself if you do not have to. Favorite cashiers can be accurately chosen based on prior experiences, rated good to bad on a scale of 1-5; the higher being the best experience. The more transactions you have with the group you will develop your own method of choice. Remember that you will want to choose more than one due to work schedules and possible ends to employment.
3. Bad Cashiers – Each store that you visit will have at least one cashier that isn’t so coupon friendly or customer friendly, believe me. While you do not want to discriminate towards people you also do not want to present 75 coupons and enter into a living nightmare. If another register is opened you can easily get into another lane, cashiers do not make commission but a specific pay wage. Do not feel like you have to take the cashier that you dislike the attitudes of because the line is shorter or because she/he is available to check you out.
4. Coupon Denial [Cashier Level] – If your coupon is not taken by the store you are in stay calm and breathe, getting mad and causing a scene will not resolve your issue. There are many reasons that a coupon could be denied; validity, small print, store policy, limitation, product type, product band, restrictions, coupon limits, etc. You should always look over the coupon that is being denied using your first glance to check the physical date, product type, and small print. Request the cashier give you a reason as to why the coupon cannot be tendered. If you believe the coupon is valid, I recommend having a copy of the coupon policy with you to make your claim, speaking rationally and respectfully to the cashier. Inquire that she scan the coupon or run the coupon through the register manually; each coupon will have these manual numbers on their barcodes.
5. Coupon Denial [Manager Level] – If you believe the coupon or coupon stack is valid and you cannot be provided a resolve or if the cashier refuses to manually run the coupon it is the consumers right to speak to the supervisor or to the store’s manager. Stay calm, speak rationally, and behave respectfully when dealing with the manager, also. In the same perspective that the cashier has to answer to the manager, he/she has a higher up to answer to in the power chain for the store. A manager can voice a clear reason why the coupon is denied and also attempt additional resolves to yield a discount. This takes a great deal of time, please do remember time is important; the people in line also should be viewed as being important. In many cases the deduction may not be worth the time, you need to make this choice remembering that the item can always be returned and your receipt credited. In many cases the register may not take the UPC due to a simplistic coupon code error. If you are still denied it is not the end of the world. Walk out of the store with your pride and with your dignity. Do not sweat the small stuff if you cannot justify the additional time it will take to request a manager. Unless these coupons of a high degree of savings I do not bother. Coupons and sales come around again and other stores do exist.
6. Filing a Complaint – Based upon your experience if you feel like you were treated poorly or singled out for the coupon number you had you can always file a complaint. You will need to talk first to the store manager to sort out the differences, I recommend. Do not file false reports nor file reports to the store for childish reasons. Reports are an option if you feel discriminated against and reasons of a equally bad nature; not for 10-cents. I have had to file a complaint before; it is an option but should never be used for revenge. Ensure the cashier violated store employee policy. Do not complain to get something for free. This is not the proper path of free frugality. Filing complaints will result in your name being in the store database, false complaints will end as the story did when the little boy cried wolf.
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